Ally Bank

Latest version 115 still doesnt work After logging in app shuts down immediately Tried deleting reinstalling rebooting and app continues to crash IPhone version of app runs fine on same iPad     Still Cant Log In

iPad 3rd generation with latest iOS 8 Works fine and they are doing the best they can with a crummy slow and quite annoying operating system                 Works as designed

Application stopped workingplease fix as soon as possible thank you in advance These types of apps should not crash We need to know we can access our bank 247 without having to deal with application issues You are a web access only bank please give us better service by improving this application     Stopped

The new update crashes during each session Ally need to fix this ASAP     Crash

Upon logging in to the iPad app I got a blank white screen Perhaps they should test the app prior to release Deleting now     Horrible

I dont have issues running this app on my iPad Air App runs fine and its pretty                 App Runs Fine

iPad version updated today Cant use app now as it crashes when I try to open get splash screen then app closes Oops     V 112 Crashes When Opening

Does not support strong passwords where 1Password has to be used Can not copypaste from 1Password because userid and password are reset at each launch So if you have strong nonsense passwords this app is useless     Does not support strong passwords

I am unable to log into my account with his app Please fix this     Update Fail

Get a blank white screen after you log in Recent update claims to have fixed it Not completely        App crashes after log in

All basic features work as expected Easy to check balance and deposit checks              Works great

This is without a doubt the worst app Unable to log on Cant make deposits because you cant log on     Terrible app

Crashing on iPad Air 2 for awhile now Latest update is no help     Still Not Functional

After the old version kept harassing me to install the iPad version I did Wish I had not Every time I try to deposit checks the app crashes Either when trying to take pictures or submit the check Boom Dies It seems to have affected original app as well Deleting iPad version and hoping this fixes the original phone version As added bonus when taking pictures of the back of the check the view switches to portrait and you no longer have any controls You can only switch away to another app     New iPad version is terrible crashes

The previous version ran well I received a notice recommending that I upgrade so I did so and deleted the old version STUPID The new version just goes from the log in screen to a white screen Less than useless     What a mistake

Where oh where is TOUCH ID Im thinking Ally doesnt ever read these reviews so our pleas are lost in space Either we live in the Ally Stone Age or find another bank Most function is present in the app otherwise It is easy to read love the calendaractivity function Wish online chat were incorporated        Soso

iPad Air 2 just a blank screen Not good     White screen on login

Please add TouchID and 1Password support Some of my other banks already have this feature I really expected Ally an online only bank to be ahead of the curve when it comes to technology Every time this app is updated I get exited to read the release notes only to be disappointed           1Password and TouchID please

Blank screen on iPad after initial login Going on for days and days Seriously And zero communication re this to customers Losing faith quickly in Ally     Blank white screen after login

Crashes in the middle of login could not be less functional of an app At least I can deposit checks on the iPhone version though that works poorly too     Terrible app

Glad ally finally has a iPad version Cant complain Great bank and great customer service for an online bank                 No complaints

Version 111 still crashes on login on iPad Air2     Nice Try

I use the app on both an IPad Air 2 and an iPhone 6 I dont have problems with it crashing on either device The app is straightforward and does what I need it to do TouchID and support for Apple Pay would earn the 5 star              Works Fine Touch ID and Apple Pay requested

Is not Apple Pay     This

Logged in to my old app and a notice appeared for the new app I downloaded this one and deleted the old one like an idiot I can log in but thats it Upgrade Not Please fix this Ive never had a problem with the old app Who dropped the ball     Ummmwhat happened

Updated hoping to get something better than the old app after prompt to update but ended up with a blank screen For a company that is tech driven Alley continues to underperform     Blank Screen

It doesnt have the fanciest interface which is sort of a pro since since I dont have to go through a million options and menus to do a transaction It does everything I want it to and does it simply and efficiently Which is all I want from a mobile banking app Yea it doesnt have Touch ID but I could care less about that              Simple but effective

Version 110 dated 22315 works fine on iPad Mini 1st generation running iOS 7 GUI is sharp and clear experiencing no performance lag Of course I cant comment on how it performs with other iDevices or iOS versions                 Version 110 works fine

Now all I get is a white screen Please fix     Used to work

time to switch banks     STILL NO APPLE PAY OR TOUCH ID

Either crashes immediately after signing in or doesnt allow you to sign in at all     Unusable

The app costs 8 Who should have to pay for a banning app     They charge for it

I love Ally but this app is horrible Tap open on iPad and I just get a gray screen and nothing else This should be at least as good as the iPhone app and it doesnt even work Just take the iPad app down until they can get it right     App wont even open

I love simple clean effective apps like this one Easy to navigate and a beautiful layout The only feature that I feel is missing is compatibility with Touch ID andor a PIN code lockout Once Ally adds those it deserves a full 5stars              Simple Clean Effective

Customer service worst of any bank app fair far behind any other bank in online capabilities Dont be fooled by interest rates Make an extra dollar a year and suffer as worst online bank App and online updates are always flawed No finder Id authentication even my small credit union has this     Poor Bank

After the fix last week the app is noticeably slow              Performance

Crashes when logging in Cant even get into account at all     Doesnt work

Good app and new layout Usually works fine but since the app was supposedly on maintance a few days ago I only see a white screen after logging in If i touch the screen it shows scroll bars in the upper left quarter of the screen and thats it The screen remains white I have to login on the safari instead of the app now Please fix        Crash

Now deposit checks wont work Never had a problem before and Ive done it a lot App keeps telling me to retake pictures over and over Its nothing Im doing Please fix        Made it worse

After putting in my log in information all I see is a white screen what good is that Wont be using you guys for my banking needs     Useless

Whats up a white page is all I get when I log in Going back to iPhone app since it works iPad app worth nothing to me     New ipad app wont load

Application crashes on login     Crashes during Load

Slow Terrible user interface Constantly locks up Use your PC instead     Buggy

Ally you are an online only bank How is it that you still dont have mobile features such as Touch ID and Apple Pay available to your customers US Bank which looks like a dinosaur compared to you in every other way has these features available Theres a steady stream of customer complaints through all of your social media pages including the reviews of this app so I think its pretty clear this is what people want Until you implement these basic features I will no longer be banking with you and you will receive one star for any app update you release Additionally calling customers a bunch of babies isnt a very rational argument against rating a bank low due to a lack of features and forward progress Reviewers who criticize Touch ID as being a security concern evidently dont understand the inherent issues with passwords being a primary point of login for any app or website let alone bankrelated ones The use of passwords as a primary point of access especially when twofactor authentication isnt an option such as with Ally is an outdated and vulnerable system With all due respect my and many others criticisms of a lack of additional security features like Apple Pay and Touch ID make a lot more sense than taking these concerns and boiling them down to somehow being related to FarmVille a rude and unnecessary attempt at calling others dumb I imagine     No Apple Pay No Touch ID Fail

Typed in my username and password hit login and the screen went white Tried 4 times Fail     Doesnt work

Logging in presents a blank screen     Useless

Nothing but blank screen every time I log in How can you have a version for my iPhone that works great yet develop a version for iPad thats worthless Back to the phone version     Worthless

I just wanted to be completely honest This app makes my device completely freeze up every time I try to launch it It works maybe after three minutes of my device being frozen I would like to warn you people who want a bank that has a great mobile banking app This is not the app     Worst banking app

Very poor App Why Because the app consistently fails to load If you have an online bank and your app fails over and over again for the 3 days straight then what good is your bank Bc Im constantly on the go I can only make it to my PC every 5 days or so Therefore I rely on the app for the most part When it doesnt work it affects my business and my personal life dramatically I am using iPad 4th Generation Note For business I also have aWindows phone At the same time as the iPad app is failing so is the Windows app     Very Poor App

ally is a great product with some of the worst ux Ive ever seen A giant pie chart Multiple listings of the same accounts All but one quarter of the screen containing no information in any view Dont mind if I do And way to continue not supporting Touch ID     Laughably poor design