Amcom Mobile Connect


What's New
Bug fix...
Size:
1.0 MB
Category:
Business
OS:
iOS
Price:
Free
Compatible:
iPhone iPad
Requirements:
Compatible with iPhone
Version:
3.1

Description - Amcom Mobile Connect

Amcom Software, Inc. , brings Amcom Mobile Connect with a number of new features along with the usual bug fixes. Amcom Mobile Connect app has been update to version 3.1 with several major changes and improvements. App release that improves performance, provides several new options.
HIGHLIGHTS

    .
    Overall Satisfactionc22
    Best release yet.
    Reliabilityc16
    Security & Privacyc96
    Good secure messaging tool.

    improved message inbox and the new status availability feature. found in 1 reviews
    The latest update adds picture messaging and a great new icon. found in 1 reviews
    One person said to make push notifications download the page. found in 1 reviews
    Good secure messaging tool. found in 3 reviews
    I get read receipts and delivery confirmation. found in 1 reviews
    0 looks great. found in 1 reviews
    Ringtones need work. found in 1 reviews
    Great system for today's hospital. found in 1 reviews
    but it is greatly lacking in convenience and reliability. found in 1 reviews
    Obnoxious ring tone. found in 1 reviews
    Alert sounds are lame and horrible. found in 4 reviews
    custom ringtones would be nice. found in 2 reviews
    Does not alert when the phone is on vibrate. found in 1 reviews
    White in grey is NOT a good combination. found in 1 reviews
    Interval timer doesn't seem to do anything. found in 1 reviews
    Patients don't like to see physicians pull out their phone. found in 1 reviews
    Desperately needs more ringtone options. found in 1 reviews
    then re- open the message to read the content
    k app suddenly stopped working — it simply quit upon opening. found in 1 reviews
    The tones for the pages though are really terrible. found in 1 reviews
    3. found in 1 reviews
    Lacking a few key features though. found in 1 reviews
    if not answered immediately. found in 1 reviews
    3. found in 1 reviews
    then re-open the message to read the content
    but text is very difficult to read. found in 1 reviews
    Turning off notification sound should be separate from closing the message. found in 1 reviews
    Awful awful app. found in 2 reviews
    but not the whole 10 digit phone number. found in 3 reviews
    there is not a vibrate option. found in 2 reviews
    I have been unable to receive push notifications for pages. found in 2 reviews
    Crashes constantly on an iPhone 4S running the latest iOS. found in 2 reviews
    No new alert sounds. found in 2 reviews
    Crashes on setting screen. found in 1 reviews
    If you work in acute care medicine. found in 2 reviews
    Please include a way to customize the alerts and sounds. found in 2 reviews

    If you are iPhone and iPad owner,you now can download Amcom Mobile Connect for free from Apple Store. The application is designed for use in English language. It weighs in at only 1.0 MB to download. It is highly advisable to have the latest app version installed so that you don`t miss out on the fresh new features and improvements. The current app version 3.1 has been released on 2014-11-16. The Apple Store includes a very useful feature that will check if your device and iOS version are both compatible with the app. Most iPhone and iPad are compatible. Here is the app`s compatibility information: Compatible with iPhone, iPod touch, and iPad.Requires iOS 4.0 or later.
    More Info: Find more info about Amcom Mobile Connect in Amcom Software, Inc.`s Official Website : http://www.amcomsoftware.com/


    Amcom Mobile Connect (AMC) is a critical messaging / alerting application for use in healthcare, government and hospitality environments. Requires a connection to supported Amcom Software Web/Console call center system
    Crashes every time I open a notification No way to dismiss large numbers of pages 200 is a lot of clicking     Needs work A lot of it u3b3rg33k
    This app is great so I don t have to carry a pager but it would be 5 stars if it was compatible with the new Apple Watch             Needs Apple Watch compatibility MESSMVP
    This app has many glaring flaws as pointed out in other reviews I would add that the interface is primitive and not in keeping with the aesthetics of the new iOS Also it requires many useless taps to call back a number Page loading is slow Ringtones that are provided natively with the app are all designed to give the user a heart attack They are very annoying and extremely loud at the lowest setting App requires login every single time I need to use it for sending messages Although this might have more to do with the institutional settings than the app itself The problem with these kind of apps is that the makers of these apps have very little incentive to improve their product based on user feedback because unfortunately the end user has no say in adoption of one app vs the other enterprise wide That decision is made by the institutional IT folks who don t have to use these products like us end users     Primitive KhudaKaBanda
    Every day between 8 8 15 am I get 7 9 alerts for new pages but when I open the app no messages are there Then the app crashes This same thing occasionally happens in the afternoon         Lot of bugs playjeu
    This app has been such a great tool in our cath lab but is there a way to have a do not disturb setting                 Great for cath lab Kensingtonmy7
    That s all that really needs to be said If you cannot rely upon the app to convey a page in a timely manner there is no point in having the app I have had to delete and reinstall Multiple times with continued issues with the app notifying me of incoming pages All setting are correct for notifications I would go to check the app to be sure it is working only to the Receive multiple pages Terrible application Conceptually I loved the idea of shedding my pager However I am deleting this app for the final time and returning to a pager for its consistent reliability in every situation     Unreliable Pterionjt73
    My org requires this I don t understand why It is entirely unreliable     Terrible unreliable Drblhmd
    This is clearly the worst app I have on my phone It does not take into account how a person actually uses messaging as though the programmers never used texting or WhatsApp One When it notifies you of a message it does not download in the background Rather it requires you to acknowledge a message go to the app before even starting to download Then it spends several more seconds downloading the message A real time waster Two If you do not do acknowledge the message it notifies you again but instead of showing one message it keeps increasing the number count of messages until you acknowledge it This means put a single message can look like ten message on the icon Three The most recent iOS update broke the app requiring deleting the app shutting down iPhone and reinstalling Four Main screen shows only one line of text too little information to read most messages This forces you to click the message to read it then click back to see the rest of the messages Wasted steps Five Ou cannot copy any text from messages Six You cannot forward messages     Buggy and a time sink Sloppy user interface Capfan786
    Can t judge based on other versions but I do know that not all of the staff at my medical center do not have the spok app and some still use pagers that have a max 256 character count and the inability to use certain special characters I try to send a message and I get a message in return saying my message may not have been delivered because it was too long Also the ability to copy and paste within the app would be convenient for these moments where I have to resend the message with more abbreviations included REQUESTS Character counts Copy paste feature Ability to view messages from Apple Watch             Character count please Lizzied725
    I am a physician and have a new Spok pager that my facility just started using App on the iPhone seemd like an excellent idea Implementaiton however is awful Useless to have to unlock the phone and then open the app to read the text The text should pop up on the lock screen when the page comes in I know Spok says this is for security reasons but please explain to me how using the actual physical pager which remains an option is any more secure No security needed to see the page there So why on the phone Oh and my colleague who has an Android doesn t have this rediculous restriction Explain that Great idea to dump the physical pager and have all the functionality on the phone but poor implementation Classic example of a company succeeding because of a preception of need by their market allowing any half hearted implementation to be acceptable rather than success becasue everyone wants it due to an excellent implementation Fail     Fail The Stellavator
    Stay with 4 4 0 I updated yesterday when 4 4 1 was released and it hosed the app Could not log in or get past the login screen Was still receiving pages but could not get to them to read their content Needless to say calling Spok for assistance is futile and they could really use to improve their customer no service     DO NOT UPDATE PoSouthernRube
    Terrible This version locked up my SPOK app and it is completely unusable I have deleted unregistered re registered and re installed the app with no success Do not download this version     Do not download this version nmalluser
    This app is clunky at the number one thing it s supposed to do message notifications You have to tap and unlock your phone using the security code to read all messages even ones that do not contain sensitive information     Needs to utilize ForceTouch and TouchID mfgdog
    This application is not good for surgeons When scrubbed into a case and a notification is received I must divulge the security code to my phone to the circulating nurse to show me the message This exposes my entire phone and it s data to security risk On the other hand normal text messages can be replied to without unlocking the phone         Not good for Surgeons Jeffrobones
    1 Documentation not clear concise and complete 2 No help text customized for the user s available features and configurations 3 No way for user to query which features configurations are enabled or available 4 If my Bluetooth headset is on the SPOK pager alert is only played on the Bluetooth I should have the following options A Bluetooth only B iPhone only C Both And also A Sound only B Vibrate only C Both No way to edit phone number for call back For example message contains phone with one digit in error There is no way to copy edit paste and dial corrected number 5 iPhone notification badge is always 1 even though I have no messages or alerts     Not Enterprise Quality Donbwms
    I have been so pleased with this app No more pager Using for 2 years so far                     Great convenience Elitetv00
    I would give it zero stars if I could     Crashes constantly Cc_sf
    This application allows the hospital to page me without carrying a pager and include text messages There is no way to answer other than by phone however I have to sign in almost every time usually with my fingerprint The notification tones range from awful to painful with no way to adjust the volume They invite cursing Just like the awful pagers this will wake you up with a shock Nothing ever changes with each subsequent version             Nice to not need a pager annoying tones LA_Bill
    The app seems to work ok but I have not rigorously tested it yet It is very limited by lacking support for Apple Watch It requires you to go into the app on your phone to read pages             Needs Apple Watch support BentzSB
    I need my pager to reliably alert me when I have a message That means repeating alerts until I respond and consistently alerting me when there is a new message Thus app fails on both counts The number of repeats setting is an illusion I only get one alert And the notification method is hit or miss sometimes only vibrating when I should be getting sound sometimes no alert at all Restarting the iPhone seems to fix temporarily I will be asking for pages to come via SMS text until this is fixed     Not ready for prime time St. Louis Sweet
    I appreciate the developers of this product because I don t want to have to carry a phone and a pager Plus the information is HIPAA protected I wish that the option to see the oncall system for my institution as well as the option to login to paging system was able to be controlled from the app I hope for more alert tone options Also are you planning to develop an apple watch app This way I could look at my page message without having to go to the phone                 Great option to avoid carrying a pager lii804
    One big flaw in this app no way for pages to override the silent setting on the phone Major flaw for something intended to replace pagers         One major flaw Greg11952
    When will this be avail on my Apple Watch Sometimes I don t get the notifications Could be better         Apple Watch shekatt1971
    Klunky interface Notifications are spotty beeps loudly only once I ve opened the app despite having all notifications push data and background data enabled Needs ability to create better templates canned messages improved favorites list and reliable notifications if I m going to rely on it for critical messaging Keep trying             Could be so much more NatoVT
    This application is a really good secure messaging tool connecting a corporate messaging infrastructure to hundreds or thousands of endusers It leverages existing corporate directories and protects the information with endtoend encryption as well as protection of the data at rest Extremely valuable in healthcare because it protects against HIPAA violations for disclosure of PHI                 Good secure messaging tool
    Needs persistant login Apple Watch support and should actually store the page from a push notification so you dont have to open it and wait for the page to download     Poor app
    Cant rely on it 100 because sometimes you have to go into the app for the page to be acknowledged This seems to be new behavior I manage this system so I have a call into the vendor as to why I use this in conjunction with my physical pager Would give it 5 stars if I could ditch my physical and reply on this exclusively        Convenient but not great
    I get so annoyed with this app I understand some of the hipa issues and that is fine However why when I open it with a new incoming page does it take me to the last page I had opened I saw that page already You then have to close out of prior pages and click on the new page While it may only take a few extra seconds its such a waist My email app is so much smarter It should also let you customize vibration tones and why is there 3 levels of page priority type Two I can understand but three is just stupid I could go on     Works but could be so much better
    New look is OK but text is very difficult to read White in grey is NOT a good combination Also very frustrating in that you cant dial number from within text message when you press on number it links to either area code or 7 digit phone number but not both           Just OK
    This app replaced my pager 3 years ago and Im able to get Pages anywhere I can get WiFi or cellular Even when I travel out of the country as long as I have a cellular signal or WiFi I will get pages It has been very reliable                 Many years
    An outstanding Smartphone Paging App I can keep my same Physician pager number too This takes emergency notification to the next level I get read receipts and delivery confirmation                 Smartphone Paging App
    My fellow MDs and I had been using the carbon copy function for years where the pages come through as texts on our cell phones That system worked flawlessly This app has caused nothing but headaches since installation missed pages etc We are going back to the old way     Horrible app
    The app works fine and pages do come through It lacks the ability to send a new page only allowing you to reply to pages you have received Most importantly it does not notify you when your phone is on vibrate and there is no way to change any settings except for audio alerts        Does not alert when the phone is on vibrate
    1 Desperately needs more ringtone options Ideally we need to be able to use custom ringtones 2 Interval timer doesnt seem to do anythingstill rings every 30 seconds 3 No need for ringer to sound again when you open the app and it refreshes to include the latest pageredundant and annoying 4 Need the ability to control volume within the app independent of phone volume           Not quite there yet
    What dont the developers understand about color and contrast PALE BLUE for phone numbers cant even see text too small pale blue is almost invisible They said they were going to fix this No new alert sounds Current one are horrible Should ramp up as not to cause a heart attack at 2 am Contact me directly if you want additional feedback     Problems with upgrade
    If this app wasnt required by healthcare organizations it would be a dismal failure It is in dire need of customization The new update is horrible As someone who receives upwards of 40 pages per day I dont need profile pictures and texts that take up half the screen I need a streamlined interface I also need the options to work As in ios 8 this thing pings me infinitely every 30 seconds until I open the app to look at it Not a great thing in the middle of a patient encounter Add to that the fact that right now the whole system is down at our institution If you are an enterprise looking at adopting this system look elsewhere It is broken and poorly implemented     Needs some major work
    When I upgraded from my old iPhone 5 to a new iPhone 6 plus the Spōk app suddenly stopped working it simply quit upon opening But I discovered that the app worked perfectly after I deleted it and reinstalled it from the App Store Apparently there is some sort of bug that renders the app useless after upgrading the phone and restoring the data from an old phone And while the company needs to fix this bug my workaround solve the problem and made to the app functional once again              I just solved my own problem
    The latest update adds picture messaging and a great new icon Also connected it to my USA mobility pager number in addition to my Amcom system so I can receive messages from my email and folks who page me                 Great new version
    I found the program a bit clumsy Too many key strokes to remove old pages Obnoxious ring tone Possibly this can be deselected The system works ok Some of my colleagues found battery depletion a problem I went back to my old pager           So so
    The Spok Mobile app just keeps getting better It provides our clinicians with secure texting which is what its supposed to do Some of the more critical reviewers may not realize that certain features such as ringtone page alert repeat and so on are customizable within the app settings Others might care to know that certain requested functionality is totally dependent upon Apple making that feature available to the Spok developers or any software developers Keep up the good work Spok Team              Does what its supposed to
    Poor alerting flexibility Poor font without size options Poor contrast Poor use of screen space with large icons for blank faces Delays and persistent alarms when viewing Awful but no option given hospital contract     Poor usability
    If you work in acute care medicine this is a dangerous app Have missed pages on iphone platform Unless you click on the app every minute you wont know when you get paged This is not helpful nor does it duplicate a pager Also cannot make yourself not available Obviously not designed by a doctor     Dangerous App
    The signup doesnt work cant use the app     Doesnt work
    The new version color scheme makes it tough to read the messages Any chance the contrast between the message background and font could be increased        New Color Scheme
    Decent app some issues It seems the last two updates have caused problems with choosing custom alert sounds and times alerts go off While I have it set for a 3 time maximum with a more gentle alert it will use the default and go off for what seems like ten minutes The other members in my practice all have the same issue Otherwise I seem to get pages promptly           Alerts
    Its a great idea to reduce the number of devices you need to carry However Pages arent pushing to the phone with the new iO7 platform The only way to see or hear pages is to open the app This is not only bit ideal but unacceptable in acute care medicine area Not being able to make yourself unavailable when the paging system is connected to your phone is silly Also there is not a vibrate option only sound The two good things about the system is it used to push pages faster than on a regular pager If a 7 digit call back number is included you can click the link and quickly respond Hopefully AMCOM will fix these issues and make the app more functional     Needs some fixes with iO7
    This release really works good Thanks                 Best release yet
    Not sure who came up with this awkward design Id like to be able to recall messages as well        Weird looking messaging app
    Doesnt matter what sound you choose it will default to the loud beeper tone Not so great in the middle of the night Several pages havent come through for 2030 min        Needs some work
    I am a surgeon and am using this app to replace my pager It has functioned very well One less thing to carry now Plus you save 6 a month by turning in the device Suggestions 1 allow a no delay between audio alerts so its more like a pager Currently the shortest interval between repeat beeps is 30 sec An incessant beeper alert is more likely to wake you up at night 2 if Apple allows show text of message in the lock screen so you dont need to login When Im scrubbed on a case the nurse can retrieve the page with my having to give her the unlock code 3 ability to change size and darkness of text messages Current text is too light 4 on occasion I have not noticed pages when several come in at one time Maybe on the alert screen it could say You have x new pages              Ditch your pager
    Since IOS 8 I have been unable to receive push notifications for pages Essentially I will not receive any pages unless I open the app Health Check as well as all Notifications settings have been verified and are correct This is a dangerous flaw that needs to be addressed ASAP as physicians will likely miss urgent pages     Push notification fail
    If I could give less than a one star rating to this app I would Since the conversion to spok and the upgrade it is worse than before There is no way to customize the color and it is nearly impossible to read the light graylight blue on white or gray background Also no way to turn off the app on vacation     Awful app
    Started using this app as our HIPPA compliance for paging Works well in general bit for an app used continuously throughout a busy day it has some issues Limitedodd pager tonesplease allow use of system tones or custom tones Only the pager tone is a pager type tone No vibrate alert options Alert tone sounds AGAIN upon opening app Often louder than original tonewhy do I need the app to alert again more loudly when Im opening app to see page PIN login should have option for number pad entry for ease of entering digit only pins HIPPA fail When resuming app or if switching apps via multitasking the app or the preview displays current pages without requiring pin momentarily before requiring pin In fact if you are using the multitasking menu you can view pages indefinitely wo pin        Works required Unrefined app
    Most recent update wont even open on iOS 8 Please fix this immediately     Still awful
    Fairly awful interface Always takes several taps just to view the message which inexplicably causes the pager sound to alert again which is extremely annoying Also there should be an option to silence the pager without silencing my phones ringer or changing 4 options in the settings This app is actually worse than the old one Needs some work     Needs serious improvement
    The latest release doesnt open It immediately crashes after the splash screen This is a critical app and needs to be fixed ASAP     Latest release doesnt work
    Had to install for work Phone buzzes but no messages appear IT cannot figure out why Spok mobile person never calls back Zero stars     Dreadful failure
    Although its nice to ditch the pager this app is very poorly put together Pages frequently are delayed coming through Alert notices if not answered immediately continue to ring incessantly despite having set it to repeat only once VERY annoying        Weak app
    I use this app as the go to paging app at the hospital that I work at It is great I now dont even carry my pager because this app is so reliable A couple of things that I would like to see in the new updates 1 A way to see the number that Ill need to return the page from the lock screen Same feature request for the Apple watch It is annoying that all I can do on the Apple watch is dismiss the notification I still have to pull out my phone unlock the phone to go to the app to get to the number that I need to call back The experience would be much better if I can see the number for the lock screen Apple watch notification 2 A way to mute the page from the lock screen 3 A way to change the setting page so that when I open up the app I am automatically in the list of most recent pages rather than have to hit Back a gazillion times to get back to the listing page Thats all for now Its a pretty sweet app but I think with a few tweaks it can be an amazing app              Great app but could be better
    If I could give this zero stars I would Loved the old ap but this upgrade is terrible Didnt get my pages for a week Fixed that by uninstallreinstall finally Then only dark gray when I tried to read messages After 3 phone calls and about 3 hrs total to customer svc where they act like youre crazy I can see but barely the light blue and light gray text on dark gray background if and only if I touch the screen each time to display message Awful awful Needs a lot of help to be acceptable     Awful
    I second everyone elses problems with the app It desperately needs 1 Ability to override silentdonotdisturb settings 2 Turning off notification sound should be separate from closing the message currently must close the message to turn off the notification sound then reopen the message to read the content 3 More pager tone choices        title
    This app has worked out well for me Extends my coverage nicely The tones for the pages though are really terrible Why cant I just use the tones from my library of tones on my computer or phone              Not bad Ringtones need work
    This app is required by my hospital and it is very basic I agree that the sounds are not only odd but they all are obnoxious Not sure why they chose not to allow system ringtones Also cant copy and paste which doesnt make any sense to me     One step above a pager
    Lost ability to copy a hyperlinked number to then paste with call ID block 67 as Verizon does not let you turn privacy calling on and off Now I can only select it and it calls number automatically Would be nice to have feature to prefix call backs with 67           One step back
    Even though the name has changed the application has changed little This application allows the hospital to page me without carrying a pager and include text messages The notification tones range from awful to painful with no way to adjust the volume They invite cursing Just like the awful pagers this will wake you up with a shock           Nice to not need a pager annoying tones
    1 More ringtones 2 Volume control settings within app 3 Easy wAy to stop pager while in middle of call or pt care before just hit pager now have 4 steps to stop pager must get deep into app annoying 4 More interval options eg 35 min 5 Can origin of page pop up on homescreen like it does with a text message HPBMD        Amcom app
    Besides having a very poorly designed user interface this software no crashes ever since the release of iOS seven The basic interface is silly When you receive a page you cannot silence the page without hitting the icon that takes you away from the screen that shows you the very page you are trying to read Whoever came up with such a poor design     Major bug ridden software
    It works I receive pages but the app is in no way convenient I would prefer having the option to display the message rather than having to go to the app to read it Simply using Apples notification system would be great Also custom ringtones would be nice And the ability to call numbers included in pages needs to be much much better For example it would be nice if a default area code could be added to 7digit phone numbers For shorter numbers such as the last several digits often used in institutions you should be able to add the missing digits Finally it would be nice if you could use any app eg GV Phone from Mo when making such calls        Needs Work
    Yay spok mobile Lots of problems but usually boils down to peoples wifi Or at least thats what Ive found with the organizations Ive worked with One person said to make push notifications download the page Not possible Lol                 Woohooooooo
    It would be nice to start a message from this app vs only being able to reply           Need to be able to start a conversation
    Crashes constantly on an iPhone 4S running the latest iOS     Crashes constantly on an iPhone 4S running the latest iOS
    This app does not alert you automatically It only notifies you if you physically open the app each time If you received a page an hour it will only alert you if you click on the app and open it up then it buzzes or beeps iPhone notifications are set properly Currently using iPhone 4s with latest iOS 71 Also on the apps settings screen if you scroll down then the app crashes to the iPhone home screen     Crashes on setting screen no alerts
    The phone number hyperlink is broken like several versions before You cannot just click the number to call It comes out xxx xxxxxxx You only have the option to click 3 or 7 but not the whole 10 digit phone number Im hoping this does not take 6 months to fix Not a good start out of the gate for this revised app     Phone number hyperlink broken
    What bothers me about this app is that theres no way to change the sound level for incoming pages Its either deafeningly loud to the point that it startles people around you or you have to go through the internal iPhone settings to turn off the sound notification completely The default ringtones for some reason just sound wayyyy louder than the native iPhone ringtone for texts and emails I wish we could adjust the sound level of the spok alert tones And speaking of the spok alert tones why are they all so awful None of them are the least bit pleasant sounding And why isnt there an option to have the page alert be just a vibrate option This app could have been so amazing and game changing but it just makes paging more of a hassle Please include a way to customize the alerts and sounds     Awful awful app no way to customize alerts


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