Basis Sync - Fitness & Sleep Tracker

Works well I hope that it gets health app integration soon              Nice tracker

The new sleep feature is fabulous Syncing with the iPhone five is also great Hope the iPad app upgrade is coming soon                 Great Upgrade

I pretty much just use this to sync since you cant view your activity details and trends in the app Until this week it did that perfectly Ive had a weird problem lately where I have to disable the wifi to sync or it fails This was the case at work and at home so I suspect interference not network issues Wifi and Bluetooth are basically the same frequency after all              Works great features needed

The new sleep feature is awesome This is one of the things I really wanted the B1 watch for Syncing still needs help though Thats why only 4 stars              New Sleep

Help        Why do I getjust a little longeron the screen

Love my Basis My only recommendation is that it needs an update to sync with Apples new Health app           Needs to sync with Health App

I would really like to be able to see all the data my basis has recorded like how it is for the computer app on my phone           Access to all data

The basis b1 is on point Its simple the best It measure my sleep very accurately I was surprise that when I looked at my watch it was able to tell when I was running or just walking fast Now with this update of sleep I be able to get a better view of my sleep pattern with work home life and gym happy that basis will help me accomplish my goal                 Simple the best

I spent 10 mins looking for a way to create account Other than Facebook login there was no other way to create an account     No easy way to sign up

The Basis is an amazing device having constant measurements of my heart rate is great and the sleep tracking amazing Unfortunately its a silo Unlike every other health tracker and app Ive looked at or tried it has no API and no HealthKit integration yet You have all this data but you cant share it Want accurate heart rate while you workout from a heart rate band Nope Want to share how many calories youve burned with MyFitnessPal No Want to sync your weight with Basis Want to correlate your sleep with your caffeine intake Want to share your data with your doctor fitness trainer or wellness couch Youre out of luck The frustrating thing is that theyve been promising an API from day one but every time you ask about it they sound less and less committed and its further and further out One perfect way to at least mitigate this would be to add HealthKit support it doesnt need an API it just needs to be integrated with iOS via the app Today my last remaining health app other than Basis added support for HealthKit but it sounds like Basis is still a way out since it doesnt sound like it will be available when they launch the Peak in November I wouldnt buy a Basis right now and in spite of how great the device is Im shopping around for a decent replacement from someone who cares about enriching my whole health picture In the meantime if HealthKit integration arrives Ill change my rating to five stars the day they ship the update For what its worth I have let Basis know that this is important to me directly on their forums and on Twitter as have many others I like to give developers the benefit of the doubt by contacting them directly before posting a negative review but their responses were very noncommittal which is why Im now sharing my review here        A great silo

It takes more than 15 mins to upload data if you can get it working the first time Otherwise you get error messages even at 50 completion Then another 15 mins if lucky for data to be processed I have had experience when all data is lost Its quite exasperating and almost ready to give up Now my watch has the memory full message Cant win Pls make update urgently Thanks     Uploading data is quite a challenge

They have been promising data export for over a year now The little habit badges are cute but they arent really that motivating There needs to be an option to see data trends over longer periods of time Its really aggravating that they are so slow with software development     No data export no Healthkit compatibility

Needs to track heart rate during activities not just during sleep Could be much more detailed           Could be much better

TRACKING MY RECOVERY AFTER A STROKE AND AORTIC VALVE REPLACEMENT A NEEDED TOOL SLIGHT BETTER THAN THE IWATCH BECAUSE ITS SENSORS I RECOMMEND TO ANY SURVIVOR I JUST WISH THE BAND WERE BETTER IN STYLE                 AWESOME

You need to create an iPad app that mirrors the computer app Works great and is pretty spot on with its tracking              iPad app

My band broke and I sent an innocent email to inquire how to replace Instead of a standard run around they simply replaced it no questions asked and kept me updated without asking The replacement came earlier than expected I have not seen this type of customer service in a very long time                 Customer Service supreme

Basis is an awesome device and this app is the cherry on top When I first purchased Basis there was no app I would always have to sync in order to see my data Fortunately now there is this awesome app that displays my data with ease Sometimes I think the syncing is slow but then I remember how much data is being stored and how the longer I wait in between syncs the longer it takes to sync Anyway altogether this app and company is fantastic                 Basis always exceeds my expectations

This app is fairly good I really would like to access all my metric data either through the app or have their website support a mobile browser The website has great breakdowns of all the metrics that are recorded it would be wonderful if they could add those features to mobile Its nifty now but will be amazing when they do that Also they should add a way to force the watch to read a HR sometimes itll go 5 mins without reading a HR its annoying to see the graph have 50 data points in 50mins when your heart rate barely varies then when youre active and heart rate is varying and rising the watch seems to suddenly not take a reading for an inordinate amount of time Its not even that it is having trouble it is that it is not even trying Ive gotten good readings above 100bpm but when my rate is over that the interval reading is 510mins apart vs when Im resting and the interval is as little as a few seconds for a real time reading Love the watch the app is getting there the firmware would be nicer if customers were allowed more control of the metrics displayed and allowing for a forced reading of the HR or at least an error message stating it is having trouble rather than showing data that is obviously not true like when I ran a mile and the watch was stuck saying my bpm was only 55 Great potential so close to being unleashed           Getting better

Your app sounded really cool But it wont let me in It took me a good 10 mins to find a way to sign in and now it wont take my info If you can fix this I would love to use the app It sounds spot on but for now Im going to start looking for something easier to use     Good in theory

Im an original adopter of the Basis B1 and used to love the band and this app however the performance of both has been going downhill over the last couple of months The app seems to take steadily longer and longer to sync data my last try took three failed attempts and over 30 minutesat homewith good highspeed wifi If your iOS device goes to sleep the sync fails nearly all of the time Thanks to the failed attempts and the need to keep the iOS device awake syncing has become a monitored activity instead of something that can be started and walked away fromnot ideal and not where this app started at I agree with the other recent reviewers the lack of access to historical data is frustrating as well With the limited attention that seems to be paid to this app Im beginning to look at new options     Going downhill

It seems like the sync function takes a LONG while At least 5 minutes on mine Could be an isolated thing I wish there was a way to track 2 devices on 2 people in one phoneaccount Like for couples or other family members Currently I have to log outin and remember to not sync my watch when Im logged in as another family member A feature where if Bluetooth is kept on in both the phone and the watch it will sync automatically either push major battery drain or like a preset time or times when it will sync Like the other reviews said more functionalities from the website would be greatly appreciated              Great app but lots of room for improvement

Skip 185     Broken

This is not a bug fix Its a bug infest Did basis app just break after Intels acquisition     Worst Update

Nice way to sync on the fly Has most of the features as the full web version              New version works great

Great app Most detailed sleep analysis of any health tracker and Ive tried several and very glad that this is focused on establishing and tracking goals rather than just plainly reporting activity metrics Best app device on the market and highly recommend them                 Great health tracking app bugs fixed

Love the app and the B1 App would get 5 stars if a calorie tracker similar to tap track or weight watchers were available in app to offset the calories burned              Love this app but

And customer service sucked     Doesnt work due to network communications error

I tried to download it to my iPad iTunes says its downloaded but it never showed up on my iPad Basis says its compatible but obviously thats incorrect     Wont download to iPad

Syncing data from the watch to your app is very hitormiss Takes a long time if you havent synced in a few days and randomly fails and must be started over Fails again and again and again until you get lucky and it finally succeeds        Stability and performance issues when syncing

I love the idea of the basis watch and am so excited for the new basis peak watch However this app is lacking a key feature full access to heart rate calorie steps and other data that the watch collects You can go to the website and see the minute by minute breakdown of these metrics but the mobile app does not have this The insights section tells you your daily totals but you cant go in and see how you got there The app works well for seeing how you slept and for following the basis habits but I mainly bought the watch to track my heart rate throughout the day and look at the results Would be great to do this in the app The bluetooth sync is finicky and as others have said the watch itself has trouble picking up heart rate consistently But from what Ive read these issues will be fixed with the new Peak hardware which should be quite awesome Keep it up basis implement these changes and the Apple watch will have nothing on you           We want data

Where is the iPhone 6 Support Have you given up on all your users Also the sync takes a long time and consistently fails     Sync regularly fails No iPhone 66 support

I agree with Shoetr in regards to all of the points Initially the product and app worked well I too wish I could get my hands on more of the metrics without having to go to website I had hoped that as time progressed our user experience would positively progress but its been the opposite My sync times are just as Shoetr mentioned Its a monitoring pain and series of failed syncs I find the problem gets worse if you dont constantly sync throughout the day I failed to sync for nearly 10 hours and now Im stuck at 95 syncs They never complete The phone times out or Im on perpetual battery drain on both devices with no end in sight short of dead phone and dead watch This product that once invigorated my life is now a royal pain in my butt Im dusting off the old timepiece and preparing for a change     Going Downhill

I accidentally created multiple accounts thanks to the not fully functional Facebook connect option Now my watch is synced to the wrong account the one that has none of my historical data in it and the Basis customer support is powerless to merge my two accounts to fix the problem for me What an unnecessary headache Please make a merge account option it would solve all of these problems I cant even update my email address to the other account because it says it already exists with no other options Well of course it exists Its my other account     Wont sync with my device bad UX

Need more feature like all the other metric in desktop client           Please get more features from desktop client

Work well lots of info                 Works well lots of info

The graphics in the the new update are messed up and glitchy     App Graphics Are Glitchy

Works as advertised Wish there was a way to see the other details that can be found on the web app eg perspiration skin temp etc              Needs an iPad version

It was good when it worked I cant even sync because it crashes ten seconds after opening it        Terrible always crashing

Great App Would love to see an iPad specific version come out as well                 Great App

I cant view my insights Please fix           Insights not working

I love my basis watch but it doesnt integrate w the new HealthKit from apple and as a result I am tempted to make a switch to the Fitbit which integrates with everything I know a new watch has been developed but please show a little love to your early adopters You knowthe ones that got you noticed and bought by Intelplease update the app     Great watch terrible app

This update brings swarms of bugs to this app It is absolutely horrible I thought having a mobile app was supposed to make my life easier Now I just use the website which is a pain     Dont update

Theyve clearly given up on this app A shame It could have been so much better Dear Basis If you always give up on supporting upgrading your customers experience after a few months whats the incentive to upgrade to the next version How do we know it wont happen again for the Peak band You could have kept to one app for multiple devices but NOOOOO Would have been too nice to your current and loyal Basis B1 users If you wont be loyal to us should we be loyal to you     No update since May 2014

I love the detailed information that the Basis and provides especially the in depth sleep analysis The only reason I am rating this device four stars out of five is that I wish the band would automatically sync with my iPhone The manual sync is a pain Perhaps newer updates will have this capability              Great Tracker

Maybe I have a lemon Worst watch I ever purchased I travel frequently and always have trouble syncing to my iPhone I end up with my watch running out of memory and not being able to use it until I return to home base I have taken this up with the tech folks previously Nothing seems to work as advertised     Disappointing

I am really pleased with this device however the bike habit doesnt work I have used it on the stationary bike and while I was bike riding Ive even reduced the time just to see if it works Can someone please fix this Signed I Bike A Lot           Bike Habit

Poor Bluetooth connectivity Doesnt stay connected to your iPhone during data transfer Frequently takes several attempts to successfully transfer data to their servers No support on updating their app With the iPhone 6 and 6 Plus outselling the previous iPhone models you would think that basis would update their app for those using the 6 and 6 Plus But not to be Incomprehensible As a result you can not display your health data in the app correctly because BASIS refuses to update the scaling on their app to display the iPhone properly     Basis is not the basis for how an app should be

Have tried to sync multiple times to no avail Not the quality youd expect from a 200 device This is still a prototype and an overpriced one at that     Unreliable

Great Tech Ive learned so much about my self Please keep updating Would love to see how far you guys can go Love It Thank You So Much                 Cant wait to see what basis comes with next

Could not get into app What is the secret     How do you create account