BR

If I could give it 0 stars I would This app never works Never allows you to select a category Just stays stuck Too bad bc I prefer to shop on an app and just click go     Never works

This app is so pathetic that it made me right my first review Super slow and freezes all the time Im deleting it immediately     Never Wrote A Review Before

The app design is great Its clean simple and overall easy to use The only problem with this app is that it is slow           Needs some work

Wanted to be able to easily access rewards No such luck     No rewards

Wostappever Im a loyal BR customer so I kinda had to have this app to pull up my rewards and coupon codes etc But most of the time I just gave up and opened the website on my browser instead It freezes all the time And it cant save my account info keeps asking me to log in again every 5 mins I hope they improve it before I give up on BR     Unbelievably horrible

Constantly crashes Cant even use it     Useless

So slow and buggy     Terrible

I hate 2 speak bad about banana republic they sell excellent clothing but their app needs a whole lot of work it crashed every time I tried 2 open it     NeedsWork

Like the app My main nit picks is the lack of Pay and Touch ID support           Great app needs Pay Touch ID

Useless worthless web app has promise but unusable in current state     Worthless web app

All this app is is minor And confusing You have ayour rewards button in the app but to get to your rewards you have to go to credit card So backwards     Minor enhancements minor enhancements

Id love to be able to shop from an app optimized for the iPad The iPhone app on the iPad is just crap Step it up BR Thank you     iPad appPlease

omg worst app ever could not login to purchase BR really should invest in better app or lose out sales     worst app ever

Needs to be optimized for iPhone 6                 Love it But

This should have been written as a proper native application it appears to be some web app disguised as a native application It is extremely slow poor navigation experience not worth using a big disappointment Is this the best this company can produce     Why is this not a proper app

unusable     One word unusable

Rarely works constant sign in issues on rare occasion does work it soon freezes Most frustrating shopping app ever     Awful

This App NEVER WORKS     Bad App

I do quite a bit of my shopping online This app makes me not want to do that It is always frustrating me in a new way every time I open it Sometimes I cant check out Sometimes I cant view an item Ive clicked on Sometimes it shows items no longer available And every time I click the back button I have to start all over from the main page If any of these could be fixed you might get more of my money     Needs some work

As someone who frequently shops at BR I appreciate your emails indicated Im eligible for 30 40 off etc but when I click on the link from my mobile device I should be deep linked to my BR app and not redirected to the mobile site If users dont have the app I assume the mobile site would suffice But for someone who is a good customer and has the app you should provide the capability to go to the app The easier you make it on consumers the more they will buy           Give consumers the option to go from email to app

Slow and unresponsive Missing core features youd expect of any modern shopping app Surprising a company of this size has this bad of an app     Terrible User Experience

Just downloaded the app Working great I love the app              Great app

I just wanted to let the app developers know that this app is one of the worst shopping apps I have ever used I almost gave up on my purchase Not only did the app freeze four times forcing me to crash the app and start over but it wouldnt let me log in to my account citing incorrect password I then had my password reset and tried to log in and it sent me to a screen to change my password which didnt work It just kept freezing I then had to register as a guest and it kept prompting me to log in but wouldnt accept my password When I finally got back to my shopping bag the checkout process froze numerous times I honestly didnt think the purchase would actually go through but surprisingly it did Then it asked me to take a survey Too bad the survey link wouldnt work They really should improve this mobile app Because this is just pathetic     Pathetic

This is the first app review Ive ever written Im compelled to write just to let the developers know that they have to fix this app I open it and it just crashes Doesnt even open The worst I know it used to work Ive ordered from the app Ive deleted and redownloaded But it still crashes on open I would think that a company this big would figure this out Im not the only one if reading reviews that this happens to and put its developers on the case Whats up BR     Have never written a review before

In all the years this must be worst app They are not even Apple friendly     The worst app

I love BR the app is useful enough But my review would be better if the app also let me sign in with my Banana Card credentials I want to be able to check my account and pay my bill effortlessly within the app Is that too hard to incorporate        Wheres bill pay

This app crashes way to much Never loads Its utterly useless     First Review Ever

Freezes or crashes every time I go to reserve in store or to my bag Very slow and lots of bugs Please fix     Bad app

Its a pretty good app on the iPhone which is why I really think they should have one for the iPad I dont know what Joel Brown is talking about because Ive been using this app for a few years and it has always had bill pay In fact this app is what Ive always used to pay my card balance It gives you access to pretty much everything in your account just scroll all the way to the bottom when youre in the app and youll see what Im talking about              Needs iPad version

I can sign in via web browser but App refuses to recognize my credentials I copied and pasted them in so I know theyre captured correctly This app is a waste of space     Cant sign in

developers please add passbook support it allows users to store coupons boarding passes event tickets store cards credit cards as well as debit cards via Apple Pay It is all so convenient to just have all membership cards and coupons in just one place Youll be doing yourselves a huge favor by embracing it it is the future and I am so excited           Passbook support

This app could be great especially with being able to get my rewards without having to print anything out but it NEVER works I constantly have sign in problems and get stuck in an endless loop where it keeps asking me to update my password Please fix it I would use it all the time if it ever worked     So frustrating

Clearly Im a fan of BR apparel or I wouldnt have downloaded this application Its unfortunately really terrible just their mobile website perfectly usable in Safari placed inside a different buggy and generally unusable browser interface     Great Retailer Terrible App

I am a huge fan of both Banana Republic and Gap Both of these apps facilitate a pleasant shopping experience I do have one suggestion Although it is possible to put items from the various Gap brands in the same cart only one promotion code can be used To take advantage of different promotions for different brands multiple orders must be placed                 A Great App For A Great Brand

Really poorly designed app and a pain to use You can do better than this Bar     Horroble

I use an iPhone 6 and this app works perfectly well I can sign in and access rewards and pull up the codes I can even see when the rewards expire With the scanning capability there isnt even a need to ask an associate in store if a size is available if you want to know quickly Just scan and choose your color and size and you can see if it is in the store or which stores you can get it from using Reserve in Store It also helps because some colors are only available online and may not be seen in store More people should give this app a try                 Great app Access rewards and reserve in store

This is the third time I tried pulling up my rewards certificates on this app without success The constant request to enter passwords decide if I want my cc account shopping account pulled up The app is clunky and useless     Im ready to throw my phone out the window

Cant access rewards     Bleh

App keeps crashing when opening Very annoying when all you want to do is shop     Epic Fail

I went to the mobile site and works just fine but when I switch to the real app it doesnt work     Doesnt even let me log on

Account management really buggy paying bills aweful     Buggy Account management

Is this considered an app or a web portal Stupid     What

Yes Yes it is Worse than the website How is this possible How do you stay in business     Can it be that bad

Just downloaded it and the app doesnt even open What a waste of time     This app is trash

Clunky functionality is terrible Full of glitches Almost impossible to navigate One of the worst retail apps Ive seen yet     Horrible

As many others have cited I cannot successfully link my card because it keeps cycling me back to a reset password page Come on BR The last time you updated this app was February 2015 IT IS NOW SEPTEMBER This is an epic fail for sure     Terrible experience come on

This app always says that I have no rewards even though when I login on my laptop it clearly shows that I have some Ive called twice in the past year to try to resolve this issue and the customer service representatives that I can only access after wading through at least 8 minutes of recordings have no ability to put in a complaint to anyone that can fix the app issue In fact the customer service reps cant even tell me if the rewards that are shown on my laptop have been used or not they are supposed to disappear online within 72 hours of being used but I found that that does not occur So the only way to know if you have a neighbor wars is to print them at home go to purchase something in store and they will either be excepted original I am so fed up with the lack of ability to access my rewards when I need them and none of their customer service routes being able to provide a solution that Im canceling my Banana Luxe card     Cant Access Your Rewards

I think its great that there is an app but its very frustrating that it is extremely slow     Needs Major Improvement

Keeping getting oops something went wrong every time I try to check out Makes the app pretty useless     Doesnt work

Literally the slowest app I have ever dealt with in my life     Loading Always just loading