What's New
Bug fix...
Bug fix...
Size:
5.5 MB
Category:
Business
Business
OS:
iOS
iOS
Price:
Free
Free
Compatible:
iPhone iPad
iPhone iPad
Requirements:
Compatible with iPhone
Compatible with iPhone
Version:
2.1
2.1
Description - Cisco Technical Support
Cisco , the publisher behind many iOS app (Cisco Small Business Solution Builder ,Cisco Partner Education Connection ,WebEx for iPad ,Cisco Show and Share ,Cisco 3D Interactive Catalog ,Cisco Mobile 8.0), brings Cisco Technical Support with a number of new features along with the usual bug fixes. Cisco Technical Support app has been update to version 2.1 with several major changes and improvements. App release that improves performance, provides several new options.
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I have used it many times. found in 1 reviews
what's new in version 3. found in 1 reviews
expanded my shortcuts section include bookmarked bugs and video channels. found in 1 reviews
product coverage information. found in 1 reviews
I prefer this way more than going to the website. found in 1 reviews
additional ui enhancements and big fixes. found in 1 reviews
Good Utility. found in 1 reviews
view edit and create support cases. found in 1 reviews
I have this app on my home screen. found in 1 reviews
add bookmarks to support cases for easy access from my shortcuts. found in 1 reviews
Can't creat TAC case. found in 1 reviews
Feeds no longer work. found in 1 reviews
the ability to open a new support case. found in 1 reviews
I'd really like to have the ability to open a case. found in 4 reviews
Not sure what happened but none of the feeds work anymore. found in 1 reviews
Please allow us to change the font size. found in 1 reviews
Very confused why this feature would be missing. found in 1 reviews
The latest update broke forum access. found in 1 reviews
Nice for what it does - Needs a couple new features. found in 1 reviews
If I need a browser to open a case. found in 1 reviews
but what happened to creating new cases. found in 2 reviews
If you are iPhone and iPad owner,you now can download Cisco Technical Support for free from Apple Store. The application is designed for use in English language. It weighs in at only 5.5 MB to download. It is highly advisable to have the latest app version installed so that you don`t miss out on the fresh new features and improvements. The current app version 2.1 has been released on 2014-11-19. The Apple Store includes a very useful feature that will check if your device and iOS version are both compatible with the app. Most iPhone and iPad are compatible. Here is the app`s compatibility information: Compatible with iPhone, iPod touch, and iPad. Requires iOS 3.1.3 or later
Bottom Line: For more information about Cisco Technical Support check developer Cisco`s website : https://supportforums.cisco.com/community/help
Bottom Line: For more information about Cisco Technical Support check developer Cisco`s website : https://supportforums.cisco.com/community/help
The Cisco Technical Support mobile application provides access to Cisco`s rich technical support content. Find solutions to your troubleshooting needs anywhere, anytime FEATURES - Access to Cisco technical support discussion threads - Track discussions you have started - Email ...
I like some of the tools In this app but I always get your session have expired message even when I m in the middle of using the app very annoying Bug Farmer Kev1
I want use it Chinese can you give me I m have CISCO ID but i can t find it now Good app Svip87
App allows you to keep on top of reported issues in customer network and is invaluable in support function the latest alert capability for sounds and notifications are great Excellent app for keeping on top of issues Directv Subscriber
Love the way this app lets me know when there are support cases opened on key infrastructure Automatically alerts to security advisories and end of life Cisco tech Support JickB
Very useful tools and notifications for cases opened by customers Great to keep up with cases Unniquadium
This is an excellently designed app The interface is clear and simple On top of that it does what it s supposed to do I use the app regularly in my iPhone 6 without hiccoughs Great job developers and thanks for keeping the size to a minimum Small and Mighty Thoughtfrought
Saved me again Great app Edmccarthy
Amazed at the amount of work that must have been put into this Love it Really great Dc331
I love to be able to check and update my cases wherever I am And the new notifications update is a great addition Invaluable Tor7531
App seems great If only our support contract would go through Great app Ryan Fultz Dave&@)78?/6
The latest update broke forum access Seems like it now loads a web view where you would have to log in Who the heck knows passwords for this stuff when there s literally thousands of sites and services that require logging in Previously one single sign on which was saved in this app would be enough to keep track of your forum posts You can easily keep track of support contracts and taking pictures of equipment barcodes to see if they are under active SmartNET is nice Just if they brought back forum integration it would really help out Update broke forums access Cypherstream
Lots of info all in the palm of my hand Very helpful tool Mother Undercover
Love the new mobile entitlement experience Cisco TS mobile app Engineer wonk
Can t do anything with it Stuck at update for 3 days dbentley
I already have a cisco account but i cannot login in the app Error Franchi23315441
If I need a browser to open a case why not use a browser to mange them This would have been a great app if it simplified the management AND creation of a TAC case Can t creat TAC case BadPirateCat
I appreciate having access to the communities my support cases and RMA info Access to TAC is a nice touch That said I d really like to have the ability to open a case and view update a co workers support cases Any chance we can see this sometime soon Nice for what it does Needs a couple new features hlsEngSupport
Agree with other reviews good tool but needs the ability to open a new support case With that ability I would give it 4 5 stars No way to open a case Ttam42
The ability to review existing cases is great but what happened to creating new cases Very confused why this feature would be missing Will add 2 more stars when the functionality increases Ok but nuggett76
Please allow us to change the font size For some the forced font you chose is too small Request plmcgrn
I have this app on my home screen As a technician reading the discussions troubleshooting posts etc are so invaluable to me I prefer this way more than going to the website And having this on the go is great Thanks Cisco Outstanding Chanocular
It constantly says ERROR There must not be 2 blank spaces before text Clearly I have no blank space except for what I can t edit Fix then 5 starts Won t let you respond to discussions Mwr90
I installed this thinking I d have access to my support tickets on the go but this is not the case Disappointed Skord
Easy effective locator of information following threads locating valuable videos on You Tube but specific to Cisco and network protocols I teach networking and can t wait to show my students this utility and use as another tool for troubleshooting Fantastic app K Woodard
I have been using this utility for several months and have found it to be very useful to navigate through the various Cisco support communities It also makes it very easy to find and view Cisco video tutorials I have not found anything negative so far Good Utility RBNetEngr
Not sure what happened but none of the feeds work anymore Feeds no longer work Craigsmooth
The new iPad version is great now only if they can update the older iPhone version to match the new look it would be awesome Great app Cookingboy
I have used it many times Works great Very effective Billyc5022
This can t be any better Awesome app Faris13a
This is great Collaboration Solution Specialist Scott Slater
Outstanding App Net Eng JorgeLro
This application is great it helps me to interact with Cisco s Support Community and engage with others that have similar technical challenges Also I really like how easy it is to use and find information Great Application Captain 88
Amazed at the amount of work that must have been put into this Has a lot of helpful videos and answers to a lot of questions I wouldnt think to ask Really great
This is great Collaboration Solution Specialist
Agree with other reviews good tool but needs the ability to open a new support case With that ability I would give it 45 stars No way to open a case
Lots of info all in the palm of my hand Very helpful tool
I installed this thinking Id have access to my support tickets on the go but this is not the case Disappointed
Love the new mobile entitlement experience Cisco TS mobile app
App seems great If only our support contract would go through Great appRyan Fultz
I have this app on my home screen As a technician reading the discussions troubleshooting posts etc are so invaluable to me I prefer this way more than going to the website And having this on the go is great Thanks Cisco Outstanding
I already have a cisco account but i cannot login in the app Error
I appreciate having access to the communities my support cases and RMA info Access to TAC is a nice touch That said Id really like to have the ability to open a case and viewupdate a coworkers support cases Any chance we can see this sometime soon Nice for what it does Needs a couple new features
This application is great it helps me to interact with Ciscos Support Community and engage with others that have similar technical challenges Also I really like how easy it is to use and find information Great Application
The new iPad version is great now only if they can update the older iPhone version to match the new look it would be awesome Great app
Easy effective locator of information following threads locating valuable videos on You Tube but specific to Cisco and network protocols I teach networking and cant wait to show my students this utility and use as another tool for troubleshooting Fantastic app
Cant do anything with it Stuck at update for 3 days
Please allow us to change the font size For some the forced font you chose is too small Request
If I need a browser to open a case why not use a browser to mange them This would have been a great app if it simplified the management AND creation of a TAC case Cant creat TAC case
This cant be any better Awesome app
This is a nice app for reviewing cases but I agree with other posts regarding the app is lacking due to the inability to open new cases I would also like to see cases opened by my other admins all under the same contract Add the ability to open cases and this would be a better app but is still a good app for reviewing your cases Good not great
Not sure what happened but none of the feeds work anymore Feeds no longer work
I have used it many times Works great Very effective
It constantly says ERROR There must not be 2 blank spaces before text Clearly I have no blank space except for what I cant edit Fix then 5 starts Wont let you respond to discussions
The latest update broke forum access Seems like it now loads a web view where you would have to log in Who the heck knows passwords for this stuff when theres literally thousands of sites and services that require logging in Previously one single sign on which was saved in this app would be enough to keep track of your forum posts You can easily keep track of support contracts and taking pictures of equipment barcodes to see if they are under active SmartNET is nice Just if they brought back forum integration it would really help out Update broke forums access
Outstanding App Net Eng
I have been using this utility for several months and have found it to be very useful to navigate through the various Cisco support communities It also makes it very easy to find and view Cisco video tutorials I have not found anything negative so far Good Utility
The ability to review existing cases is great but what happened to creating new cases Very confused why this feature would be missing Will add 2 more stars when the functionality increases Ok but
By Kostas Gar.