Enterprise CarShare

Slow when you click on links they go to the wrong place Forgot PW page to recover UserID links in app just forward to the Enterprise site which sometimes leads to pages that ask at the bottom if you want the Mobile site Stop having your intern design your mobile app and do it right almost every time I use this app I just switch back to ZipCar because its such a godawful experience Yes I have both     App is so awful you just dont want to use it

Really surprised that Enterprise would have such a disconnect to their business model w a nonfunctional app at login     App Doesnt Work

Simply awful app I cant think of a worse mobile app Its slow doesnt load Bad     Awful App

Sheesh buncha whiney babies here Any app that communicates with a satellite in OUTER SPACE syncs with a server and instantly updates on your phone is always going to be a little slow But its a heck of a lot faster than calling them on the phone It doesnt feel any slower to me than the website Seems simple logically thought out everything I need is right at my fingertips If I need to call in the phone numbers are right where they should be Under MY FUEL RECEIPTS therea a camera app for entering then if the credit card option fails as it sometimes doesthats cool Only like 3 or 4 clicks and I can extend or cancel a reservation without having to call and wait for a rep I had no login problems at all Not sure what more it COULD do              Works fine for me

Horrible     Lacks basic map functionality

Waste app     Waste app

Awful app     Cant even log in

Painfully slow and not user friendly Mirrored after Zipcar which would be fine if it was as robust Please add days to dates to make it easier to book in advance     Slow and very basic Higher a pro to build app next time

So the big day has come and 20 is out Happy to see it finally native app A few things the underlying API is still painfully slow Please work a bit on the backend side get rid of the super ugly spinner in the app btw you use 2 different kind of spinners in the filter vehicles add a picture for each car under the availability filter the in use doesnt make any sense Why would i want search for a car i cant reserve I have a number on my card and also got a user ID in email When you try to log in to the app or request a password reset you basically dont know which one to use If you use the card number you wont get a password reset email Purely stupid bonus point who was that smart to punch a hole on thr fuel card and put it on a keyring together with a bunch of instruction papers Who It is impossible to swipe the fuel card anywhere unless you cut the card and get it off from the keyring Facepalm Thats it for now Please check the problems listed There are plenty smaller usability issues besides the listed ones but the new app is already a great step forward Keep it up           20 getting better but

While technically I can login and make a reservation if I ignore the login click the full site link the app then switches to the intended mobile site just DONT USE THE BACK BUTTON or you have to reauthenticate all over again Better off sticking to the website Honestly dont know why ERAC cant give us a decent working app        Authentication issues

I get error messages a lot           Works okay when it works

I cant even log in to the app though I am sure my info is correct When I request a password reset the email never comes Absolutely useless     Cant even log in

I have already had a membership on enterprise with a login member ID and password and for some reason I cannot use this on the app itself     Not good

Wish I had 2 more thumbs so itd be 4 thumbs down     Ridiculous

This app needs a lot of work and faster response Painfully slow     Extremely slow including their website

Very disappointed in Enterprise This app is totally off the mark Not for their normal rental customers     This app Hertz

The app is buggy but usable It lacks obvious filters and sorting functionality but again is usable The real problem is that it is much more expensive than competitors which you have no way of knowing until you sign up and pay a fee     Ok Appterrible value

Same problem as another reviewer Cant log in even though info is correct Terrible     Useless

Not best     Eh

Unbelievable they havent updated how bad this is Doesnt even look professional Useless app when one is sorely needed I dont use my carshare acct     Worthless without a map

The interface on this app is AWFUL The fact that you cant see an image of the vehicle and what times during the day a particular one is available you have to guess before searching is unacceptable Im sticking with Zipcar a far better app experience     Horrible

The app and the mobile site for making reservations is unacceptably slow This has always been the case with this too Attempting to edit an existing reservation also can take several minutes of the spinning gear before anything happens     Poor App Performance

Wont let me log in and what the hell is with the car share name Its a rental company call it what it is     Cant log in

Honestly the length of the applicationapproval process the fact that you have to use a card which Im totally going to lose within a week to enter the vehicles instead of just through the app like Getaround the membership feewhich I think I got waived but Im not really suresame goes for the 10 driving credit for signing up the lack of locations for these cars is not going to cut it CC Hertz 247 And I havent even rented a car yet Good luck guys        No card less entry and a non mobile optimized site

Why bother Easy to use no Easy to update update info no Dont bother Use their better known competitor     Worthless

This is just for the Car Share service this is not for Enterprise rent a car Read what youre downloading people              PLEASE READ

I dont understand how such a big company can have so terrible app compare to zipcar     Worst user experience

I love this new update so smooth So much easier than previous Love that you can see the cars and the price gets updated right away as you change the reservation length Definitely needed this update Good job I love using this app now Less of a hassle                 Love this update

Wow Enterprise you need to get on these issues Ill rent a Zip car instead     Cant even log in

This app is for Enterprise Car Share I used it for the first time on 31615 and it did everything I needed it to do I found a car near by I reserved it I received confirmation via email Thats all I needed it to do The user experience isnt the best but the app is perfectly fine The 1star reviews dont make any sense to me Perhaps those reviewers were regular rental car customers and not car share members and were therefore using the incorrect app              App is perfectly fine

This app is super slow for basic functionality Every click and even logging in takes several seconds I hope this isnt indicative of the service itself     Slow garbage

App is of surprisingly poor quality Slow and inefficient     Poor

USELESS     Useless

Cant believe they converted a dumb web view to an app Surprisingly it crashes my phone a couple of time     Expected a real app from a real company

Cant login no working app     Cant even log in too

The people who developed this app dont know the first thing about app development It is extremely poorly written Its worse than high school projects made by 15 year olds     Aweful App Stay Away Doesnt work

Cars themselves are fine        Slow and unreliable

This app usually does not work Just spins in a grey screen most of the time but when it is not greyed out the buttons dont work and it doesnt recognize an cars available for my program However when I select other there are suddenly plenty of cars And why does it need to use my GPS when the app is off It is bad I wanted it to be good but it is just plain bad     Really bad

And the website isnt all that great Slow could have been more intuitive basic design elements like not showing the day of the week when selecting a date are irritating but it seems to get the job done I didnt expect it to compete with the features of Zipcars app though I was hoping for something better than this Update New version same mediocrity Come on Enterprise Do better        Basically a port of the website

Awful service I called the help telephone number you know the line you would use for car emergencies The wait is ridiculous Still waiting for an answer it has been 45min     Horrible service

I downloaded the app to check an existing reservation The first thing it does is try to ascertain my location the closest city listed for my state was 8 hours away What sense does this make The next screen was for a login and password which I dont have I didnt see a link to establish login credentials and the full screen app just had a forgot my password link That was enough for me to delete the app Ill paraphrase whats already been said this is a real company how about a real app that a traveller would find useful and userfriendly     Such a Simple Function Set Should Be Easy

Finally I love having a map to find the nearby cars                 Love the update

This is just a bad app Use Zipcar now much better app     Bad app hard to use

doesnt display pricehours nor details of reservation cost much slower than web site it mirrors the web site in fact just slower useless imho avoid the mobile website version and the app stick to the full website version     not worth installing

Latest version is a welcome improvement in usability and performance           Better

This app doesnt let me log in I enter the same log in credentials and it works fine Please fix     Cant log in

So the first thing I need to do is select my state but Delaware isnt on the list I refuse to move to another state just to try this app     Delaware is a state too

My account will not load Even the old version would not keep you logged in to your account There is a button you can push that says keep me logged in and it doesnt work for me Very frustrating to have to look up your member number every time I need to use this application Your online website is not mobile friendly and the only option you have is to sit and wait on the phone for someone to help you I have traveled EVERY week with enterprise since April and Im seriously considering changing companies because I dont have time to deal with terrible online service     Terrible

You cant log into the app Its awful Had the same problem with the password reset and wouldnt send an email Customer service had to get involved They reset the password for me but that only applied to the website Able to log into website but not app May have to switch to National I was told they have a better site     Terrible

The only reason I give it one star if because you can download it App serves no purpose unable to sign in via app with enterprise being a multi billion dollar company Im surprised at the functionality of its app     worthless app