What's New
Bug fix...
Bug fix...
Size:
4.8 MB
Category:
Business
Business
OS:
iOS
iOS
Price:
Free
Free
Compatible:
Requirements:
Version:
1.3
1.3
Description - HappyFox - Your Mobile Customer Support Helpdesk
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If you are iOS owner,you now can download HappyFox - Your Mobile Customer Support Helpdesk for free from Apple Store. The application is supporting English language. It weighs in at only 4.8 MB to download. The new HappyFox - Your Mobile Customer Support Helpdesk app version 1.3 has been updated on 2014-11-28.
More Info: Find more info about HappyFox - Your Mobile Customer Support Helpdesk in Tenmiles Technologies Pvt Ltd`s Official Website : http://www.happyfox.com/?utm_source=itunes&utm_medium=AppStoreLink
More Info: Find more info about HappyFox - Your Mobile Customer Support Helpdesk in Tenmiles Technologies Pvt Ltd`s Official Website : http://www.happyfox.com/?utm_source=itunes&utm_medium=AppStoreLink
HappyFox is a cloud-based customer support software. Intuitive in its design, HappyFox is the preferred help desk of many successful global organizations and institutions. Now launching the HappyFox iPhone app to bring in mobility to your ...
Have to log out and log in to clear errors Needs update and bug fixes badly Pretty buggy Invena
The last update to this app was a year ago The app constantly needs to be logged out of and back in to in order to view tickets The views and organization of this app do not match the web version nor are they the same between the iPhone iPad The entire interface needs to be rewritten to provide more consistency with the web version In addition the iPhone app needs to be updated to support the larger size iPhone screens Finally when using this app on the iPad and connected to WiFi the list of tickets will constantly refresh every time you roam between WiFi access points This is very problematic when trying to update a ticket while waking as the interface will hang on the response Needs to be updated mbinkley
This app fails open tickets after running for a while and requires a log off login to work again Sorting tickets is subpar I would like to be able to see the tickets in my queue without all the closed tickets At least the notifications work Notifications work Lame Frog
App was working well but has been unable to load any tickets in this version ever since App not working uskern
The app only shows the notifications and always fails when you try to check the tickets Not working well Kaka' Shengheer
This used to work but it seems they updated it and now it fails to return any results and searching just gives an error Totally useless Used to work now useless twisted-pixel
This is a solid ticket solution for IT firms App works quite well with no noticeable bugs Thanks Credit Where It s Due Cheesy wheels
We use HF for our client s support management and I use this daily to keep on top of tickets wherever I am Great tool and keep making the improvements to make it better Use it daily and could not live without Kurt the Reviewer
In general it works well but needs some serious polish Ok needs work Crash893
It keeps says that it can t fetch the contents I tried re installing not working anyways Doesnt work Karasik
Cool app App Mickey_NS
The current update made it all but impossible to find your own tickets and to manage you re queue This was easy to do in the previous version but this new update has made the app more difficult to use in favor of what appear to be only cosmetic changes I m really hoping the company realizes this and brings back the old functionality Worked much better before the current update devonairTV
The app signs you out constantly so you have to re type your username and password every couple days Pain to switch back and forth between your password manager and the app Many functions aren t accessible from the app either Like many apps not worth the trouble Just use the web interface from your phone instead Meh JetPilot703
Allows for all the same functionality as their site but in an easy to use mobile format Intuitive extension of the site An7imatt3r
New to Happy Fox and like the simplicity vs Zen Desk I think the desktop site itself is great and easy to use The app itself works well for checking responding to and updating tickets It would be nice to be able to perform more admin functions and access edit the knowledge base Not a necessity but nice to have It appears to me that the issues brought up in previous reviews have been addressed Good app redbird05
The sort button kills the app Very flawed execution Company should be a standard field for requesters Lack of features makes it too limited to use Looks good crashes tkc9e
It s fantastic to have your helpdesk at your fingertips It s an invaluable application if you use HappyFox I would like to see the ability to create tickets in the future I have seen a few bugs I m running iOS 6 1 4 on my iPhone 4S Anytime I look at the extended customer information the app crashes Five Stars for Effort Zarcu
Allows for all the same functionality as their site but in an easy to use mobile format Intuitive extension of the site
Its fantastic to have your helpdesk at your fingertips Its an invaluable application if you use HappyFox I would like to see the ability to create tickets in the future I have seen a few bugs Im running iOS 614 on my iPhone 4S Anytime I look at the extended customer information the app crashes Five Stars for Effort
New to Happy Fox and like the simplicity vs Zen Desk I think the desktop site itself is great and easy to use The app itself works well for checking responding to and updating tickets It would be nice to be able to perform more admin functions and accessedit the knowledge base Not a necessity but nice to have It appears to me that the issues brought up in previous reviews have been addressed Good app
The app signs you out constantly so you have to retype your username and password every couple days Pain to switch back and forth between your password manager and the app Many functions arent accessible from the app either Like many apps not worth the trouble Just use the web interface from your phone instead Meh
The current update made it all but impossible to find your own tickets and to manage youre queue This was easy to do in the previous version but this new update has made the app more difficult to use in favor of what appear to be only cosmetic changes Im really hoping the company realizes this and brings back the old functionality Worked much better before the current update
The sort button kills the app Very flawed execution Company should be a standard field for requesters Lack of features makes it too limited to use Looks good crashes
By Kostas Gar.